ASIS recently released the first EP Standard, a comprehensive framework covering everything from program justification to continuous improvement. But I was surprised to see one critical component completely missing: the GSOC.
If you're implementing a robust EP program, someone needs to monitor surveillance, notify contacts, and coordinate incidents between security staff and executives. You probably already have a GSOC, SOC, or command center, whether in-house or contracted. Either way, they'll be heavily involved in your EP operations.
The question isn't whether you need a GSOC for executive protection. It's whether your existing GSOC can handle the new operational requirements.
GSOC Executive Protection Readiness Checklist
1. Evaluate Current GSOC Capacity: Ensure your facilities, equipment, and staffing can handle their current responsibilities PLUS:
executive residence monitoring (cameras, alarms, security systems)
travel management software with real-time itinerary coordination
proactive intelligence monitoring platforms beyond standard threat feeds
multi-location incident coordination across corporate and personal security
any other new systems and procedures
2. Align GSOC Staff with EP Operations: GSOC dispatchers need specific training on EP incident handling protocols. Standard security incident procedures don't translate directly to executive protection scenarios. GSOC staff need to understand escalation timelines, communication protocols, and coordination requirements that are fundamentally different from typical security operations.
3. Integrate GSOC into EP Incident Response: Your GSOC should be central to EP incident briefs, not an afterthought. As the primary security point of contact for your enterprise, every employee should know your GSOC number. But make sure your operators understand EP-specific action plans so they can respond appropriately when critical incidents occur.
Critical question: Does your GSOC have local emergency numbers (police, fire, EMS) for all locations where EP teams will be traveling? Your operators need immediate access to local first responders, not just corporate security contacts.
The Bottom Line
Implementing executive protection without properly integrating your GSOC creates operational gaps that compromise response effectiveness. Your GSOC operators are your 24/7 security coordination hub. Make sure they're equipped to handle EP requirements, not just standard security monitoring.
Don't let EP incidents turn into chaotic responses because your command center wasn't included in the planning phase.